One reason why Job’s three false comforters lacked compassion for him is that they saw only the outward appearance of his situation. As a result, they jumped to wrong conclusions and judged Job harshly. How can we avoid making a similar mistake? Realize that only Jehovah knows all the facts about a person’s situation. Listen carefully to what the suffering person says. Do more than hear his words; try also to feel his pain. Only then will you be able to show genuine fellow feeling for your brother or sister. Compassion will hold us back from spreading harmful gossip about the problems others are facing. A gossiper does not build up the congregation; he tears it down. (Prov. 20:19; Rom. 14:19) He can injure a person who is already suffering. (Eph. 4:31, 32) How much better it is when we look for a person’s good qualities and think about how we can help him or her deal with trials! w19.06 21-22 ¶8-9

Jehovah uses his holy spirit to make it absolutely clear to all who are anointed Christians that he has chosen them. In this way, the holy spirit is “a token [a pledge or promise]” given to assure them that in the future they will live forever in heaven and not on earth. (2 Cor. 1:21, 22) If a Christian is anointed, will he automatically receive his heavenly reward? No. He is sure that he has been chosen to go to heaven. However, he must remember this admonition: “Brothers, be all the more diligent to make your calling and choosing sure for yourselves, for if you keep on doing these things, you will by no means ever fail.” (2 Pet. 1:10) So even though an anointed Christian has been called to go to heaven, he will get his reward only if he remains faithful.​—Phil. 3:12-14; Heb. 3:1; Rev. 2:10. w20.01 21-22 ¶5-6